Boop
Setup and troubleshooting

Support without asking for your health data.

Practical steps for connecting a compatible strap and moving supported records into Apple Health.

Before connecting

Boop currently supports WHOOP 5.0 and WHOOP MG straps. Keep the strap charged and nearby, enable Bluetooth, and grant only the Apple Health permissions you want Boop to use.

A strap can be connected at the system level even when it does not appear in a normal Bluetooth scan. Leave Bluetooth enabled while Boop looks for both nearby and already-connected devices.

If data is missing

  • Open Boop in the foreground and confirm the strap is connected.
  • Check Boop’s permissions in Settings → Health → Data Access & Devices.
  • Allow history processing to finish before force-quitting the app.
  • Use Boop’s status and activity log for local diagnostics.

Do not send health exports, diagnostic archives, screenshots containing health data, or device logs through the contact form.

History and Trim

After Boop saves and acknowledges strap history, it may trim that acknowledged history from the strap. Trimmed history can be unavailable to the official app. Boop requires an explicit acknowledgement during onboarding before enabling this workflow.

Apple Health

Apple Health decides whether each requested data type can be read or written. A permission may be changed later in iOS Settings. Boop cannot silently bypass a denied permission, and Health export may be unavailable while the phone is locked.

Need help?

Use the support contact form for a short, non-sensitive description. Include the Boop version and iOS version, but never attach or paste health data, logs, identifiers, or screenshots.

Need help?

Solve it locally first.

Start with setup and troubleshooting steps that do not require sharing health data.

Open support
Still stuck?

Send only what is needed.

Send a short, non-sensitive support message. Attachments and health data are not accepted.

Contact support